How to Prevent Hearing Aid Malfunction

Hearing aids usually malfunction for one of two reasons.

• Moisture
• Wax Build-Up

Moisture

It is critically important to dehumidify hearing instruments on a nightly basis. Many times a hearing device will malfunction if moisture builds up inside the casing. To ensure this doesn't happen, place hearing aids in a Dry 'n Store or Dry Spot dehumidifier each night at bedtime. Appalachian Audiology includes a Dry Spot dehumidifier with each hearing aid purchased through our practice.

Wax Build-Up

If a hearing aid suddenly stops working, it's usually due to wax build-up. Each hearing aid should come with common tools used to keep the aids minimally clean. If the hearing aid is equipped with a wax trap that becomes filled with wax, the hearing instrument will usually resume normal functioning once the wax trap is replaced. Our office is equipped with more complex tools used specifically to clean hearing aids, remove excess wax build up, and change wax traps. Lifetime service is included with all hearing aids purchased through Appalachian Audiology.

I've placed the hearing aid in the dehumidifer over night, replaced the wax trap, and removed all excess wax, but my hearing aid still isn't working. Now what?

Appalachian Audiology's Green Team Initiatives.

130 Mabry Hood Road, Suite 103   |   Knoxville, TN 37922   |   tel: (865) 357-2334   |   fax: (865) 357-2416